Policies

The practical details.

Privacy policy

We use the details and media you provide to create and deliver your HypeDrop, communicate about your order, and support your request. Do not submit content you do not have permission to share.

Refunds policy

Because every HypeDrop is personalized creative work, completed or delivered work is not refundable. If we cannot begin your project, contact us so we can review the order with you. Included revisions are the first step for bringing a delivered preview closer to your vision.

Service policy

HypeDrop creates personalized cinematic vertical video trailers from customer-provided materials and story details. Delivery estimates begin after a complete intake and media handoff. Same-day delivery is subject to availability. You are responsible for having rights to any uploaded media and music references.